Strategic Customer Success Manager — Growth & Renewal

Company: SmartSearch
Apply for the Strategic Customer Success Manager — Growth & Renewal
Location: Ilkley
Job Description:

SmartSearch, a UK-based AML verification software provider, is seeking a Customer Success Manager to nurture Strategic Accounts, renew with confidence and drive growth. The role emphasizes high-touch engagement, risk-aware planning and value-led conversations with senior stakeholders.

You will manage a portfolio of mid-market to high-value customers, use HubSpot for health and renewal signals, and collaborate across teams to expand product adoption, including Credas identity verification.

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Posted: November 1st, 2026