Warner Hotels is hiring a Head of Operations for Holme Lacy House in Herefordshire. You will lead front and back-of-house functions across Reception, Leisure, Spa, Housekeeping, Entertainment, and Nights teams to deliver seamless guest experiences and drive commercial performance.
The role requires strategic and hands-on leadership, overseeing rotas, compliance, and people management while collaborating with HUB teams and senior leadership to uphold brand standards and guest satisfaction.
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