Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Mortgage Adviser (New Build Specialist) The Role
We’re looking for an experienced and customer-focused Mortgage Adviser with a strong background in the new build market to join our growing team. As a Mortgage Adviser, you’ll provide professional mortgage and protection advice to both existing and prospective clients, delivering outstanding customer outcomes while building long‑lasting relationships. This role will have a particular focus on new build properties, working closely with housebuilders and developers. We’re looking for someone who understands the new build sales process, has experience building strong relationships with developers, and is confident representing the business at new build launches and events on a regular basis. As many developer launches take place at weekends, flexibility to work weekends is essential.
Key Responsibilities
- Provide mortgage and protection advice to new and existing clients.
- Build strong relationships with clients, developers and business partners.
- Assess client needs and recommend suitable mortgage solutions.
- Manage cases from initial enquiry through to completion.
- Act as a specialist adviser for new build property purchases.
- Develop and maintain strong partnerships with housebuilders and developers.
- Attend new build launches, marketing suites and events, including regular weekend appointments.
- Ensure all business is completed in line with FCA regulations and company standards.
- Maintain accurate client records and case documentation.
- Work collaboratively with internal teams to deliver excellent customer outcomes.
- Deliver against agreed business development and performance targets.
About You
- CeMAP or an equivalent recognised qualification.
- Previous experience advising on new build mortgages and working closely with developers.
- A strong understanding of the new build customer journey, developer requirements and associated lending considerations.
- Experience attending property launches, marketing suites and developer events.
- A strong understanding of FCA regulations, including Consumer Duty principles.
- Excellent communication and interpersonal skills.
- The ability to manage multiple clients and cases simultaneously.
- A professional, organised and customer-focused approach.
- Flexibility to work weekends to support developer launches and customer demand.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
*Not all positions can accommodate changes to working hours or locations.
Permanent
Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we’re a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner’s mindset is something that’s embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
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