Director, Solution Consulting – Marketing Cloud & Data 360

Overview

As Director, Solution Consulting you guide large enterprises through Marketing Cloud and Data 360 transformations. You act as a senior advisor shaping data architecture and AI-driven personalization strategies. You’ll lead a team to deliver complex marketing and data solutions, while setting best practices and advancing an AI-first delivery approach. This role sits at the intersection of strategy, architecture, and executive stakeholder engagement, with a focus on scalable, compliant data ecosystems.

Responsibilities

• Provide strategic direction and thought leadership for Marketing Cloud and Data 360 initiatives
• Lead internal initiatives to grow the consulting practice and evolve AI-first delivery methods
• Act as trusted advisor to client leadership to deploy enterprise AI architecture and data governance
• Lead workshops and own end-to-end design, delivery, testing and deployment of marketing/data solutions
• Establish trust with client executives, promote Salesforce best practices, and manage customer expectations
• Identify and mitigate risks on high-profile engagements and ensure program alignment with blueprints and data models
• Define enterprise engagement architecture across Journey Builder, Email Studio, Automation Studio and Content Builder
• Oversee data lineage, ingestion, profiling, cleansing, and activation within Data 360 implementations
• Set integration and coding standards, lead code and design reviews
• Translate business requirements into technical solutions mapped to Salesforce product suite

Key requirements

• Extensive experience leading Salesforce technical consulting projects with people management
• Strong application design with data, integration and security architecture expertise
• Proven delivery of large-scale Marketing Cloud and Data 360 programs
• Experience with high-volume data (10M+ records) is desirable
• Ability to document data flows and technical artefacts clearly
• Strong communication skills with ability to influence C-level stakeholders
• Willingness to travel to client sites
• English proficiency

• strong interpersonal and written/verbal communication
• ability to influence and negotiate with senior leadership
• strategic thinking and thought leadership
• Advanced Marketing Cloud expertise: Email Studio, Journey Builder, Automation Studio, Content Builder, Mobile and Advertising Studio, Contact Builder / Audience Builder
• Hands-on Data 360 expertise: ingestion, unified profile, insights, identity resolution, segmentation and activation
• Martech ecosystem depth: customer journey orchestration, digital campaign management

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