Senior Manager, Sales Strategy & Operations — International & Channel

Company: Smarsh
Apply for the Senior Manager, Sales Strategy & Operations — International & Channel
Location: London
Job Description:

Overview

As Senior Manager of Sales Strategy & Operations you will own the end-to-end Sales Ops for International and Channel segments, partnering with global leaders to drive multi-region growth. You will shape annual and in-year planning, forecasting, and cadence across time zones, enabling partner-led selling and cross-border initiatives. You’ll build dashboards and analytics to illuminate pipeline, forecast, and segment performance, while advancing AI-driven process improvements. This role offers autonomy, leadership of a small team, and a chance to influence high-growth, nascent sales motions within a global SaaS business.

Pay / Benefits

  • Private Health Insurance
  • Enhanced Assistance Program
  • Employee Dental Plan
  • Group Life Assurance (GLA)
  • Wellness Reimbursement
  • Pension employer match

Responsibilities

  • Own annual and in-year planning for International and Channel, including territory design, segmentation, quota setting, and capacity planning
  • Translate segment strategy into operating plans with cross-functional partners
  • Manage forecasting and pipeline for International and Channel, including partner-sourced/influenced deals
  • Run pipeline reviews, forecast reviews, and QBRs across US and London time zones
  • Collaborate with Deal Desk, Finance, and Commissions on deal structuring and quota attainment
  • Build reporting and dashboards for VPs on pipeline, forecast, and partner/channel performance
  • Conduct cohort, funnel, and productivity analyses to explain growth drivers and blockers
  • Partner with Enterprise Applications to translate ops needs into system requirements and roadmap
  • Lead cross-functional collaboration with Finance, Legal, and Marketing on cross-border considerations
  • Advise on AI opportunities to improve forecast accuracy and productivity
  • Hire, coach, and develop a team across International and Channel Ops

Key requirements

  • 7+ years in Sales Operations or Revenue Operations in B2B SaaS
  • 3+ years of people management
  • Experience supporting international and/or channel/partner sales, including multi-region selling
  • Hands-on Salesforce or equivalent CRM experience with reporting and dashboards
  • Strong analytical and independent forecasting abilities
  • Ability to operate autonomously and collaborate with US-based stakeholders across time zones
  • Experience aligning with VP-level stakeholders without direct authority
  • autonomy
  • cross-functional collaboration
  • strong communication
  • Salesforce
  • CRM reporting and dashboards
  • forecasting and pipeline analytics

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Posted: November 1st, 2026