New Business Account Executive

Overview

In this role you will drive net-new enterprise ARR and grow Twilio’s communications business across UK/Ireland and Northern Europe. You’ll source high-value prospects, guide deals from qualification to closure, and collaborate with SDR and SE teams to build smart outreach. You’ll balance complex contractual and technical details with customers while delivering strong satisfaction. This remote-first role offers in-person gatherings as needed and centers on transforming enterprise communications. You join a mission-driven, collaborative culture focused on scalable, customer-centric solutions.

Pay / Benefits

• competitive pay
• generous time off
• parental and wellness leave
• healthcare
• retirement savings program
• location-based offerings vary

Responsibilities

• Acquire net-new enterprise customers and grow ACV for a defined account set
• Collaborate with SDR and SE teams to execute targeted outreach campaigns
• Source leads and maintain a healthy pipeline each quarter
• Create pricing proposals, negotiate terms, and manage contract processes
• Sell complex, technical solutions to both technical and business audiences
• Build trust with senior executives and cross-functional stakeholders
• Manage multiple deals and priorities in a dynamic environment

Key requirements

• 6+ years of enterprise sales experience with a track record of closing complex solutions
• Experience identifying and mapping enterprise accounts and prospecting
• Proven success selling cloud communications platforms, APIs, Conversational AI, and/or enterprise software
• Experience in account management and meeting/exceeding sales targets
• History selling to Fortune 500 or large enterprises
• Background in quota-driven environments with high-value deals (six to seven figures)
• Proficiency in solution-based or consultative selling and strong negotiation/contract management
• Prospecting and lead generation across multiple channels; ability to engage C-level executives

• exceptional interpersonal and communication skills
• ability to simplify complex technical and financial details
• creative, outside-the-box thinking
• cloud communications platforms
• APIs and integrations for communication services
• Conversational AI

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