Growth-Focused Ops Manager, eCommerce & Fulfillment

Company: Digital Tonic | Digital, eCommerce & Marketing Recruitment
Apply for the Growth-Focused Ops Manager, eCommerce & Fulfillment
Location: Leicester
Job Description:

Digital Tonic, on behalf of a fast-growing online retailer, seeks an Operations Manager to lead the day-to-day operations across customer service and warehouse fulfilment. You will directly manage the Customer Service Manager and Warehouse Supervisor, collaborating with senior leadership to drive reliable service and efficiency.

One of your priorities will be a project to improve warehouse and customer service management systems, ensuring practical adoption and measurable improvements.

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Posted: November 2nd, 2026