Company: 8×8, Inc.
Location: Aylesbury
Job Description:
8×8, Inc. is hiring a Tier 1 Technical Support Associate for our UK-Aylesbury office. You will deliver first-line support across billing, orders, Professional Services scoping, and technical issues, using Salesforce/Jira for case management.
Hybrid role with on-site work three days a week and a focus on fast, customer-first resolutions. You will adapt communications to various customer backgrounds, gather necessary information, and resolve or route issues within SLAs and KPIs.
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Posted: November 1st, 2026