Global Business Consultant, EMEA

Overview

As Global Business Consultant, you will be the operational lead for LSEG’s largest accounts, guiding sales and client teams on policies, processes, and problem resolution. You’ll collaborate across internal stakeholders to improve client experience and ensure compliant, effective execution of deals and order management. The role blends data analysis with policy interpretation to shape sales strategy and operational performance. You’ll work in a dynamic, cross‑functional environment that values continuous improvement and proactive collaboration.

Pay / Benefits

• hybrid and flexible working arrangements
• 90 Day Sales On-Boarding Program
• E-learning platform and workshops
• access to private healthcare
• wellbeing initiatives
• pension contributions

Responsibilities

• Serve as the primary resource for sales, account management and sales leadership to understand business policies and processes
• Support strategic objectives related to sales and client strategy
• Collaborate with multiple internal stakeholders to deliver optimal client experience
• Identify and implement innovative solutions to drive continuous improvement
• Communicate pricing and product information to customers when appropriate
• Monitor data to analyze sales trends and inform future sales strategy
• Assist in end-of-month sales cycles by guiding investigation of order processing and operational matters
• Coordinate effective communication plans and operating rhythms with global teams
• Partner with Commercial Policy and Legal to ensure agreements and deals comply with terms and conditions
• Build trusting relationships with customers and internal stakeholders
• Consult with management on policy impacts and help develop and implement procedures

Key requirements

• Outstanding organisation skills with experience in customer support and business administration
• Strong problem-solving ability and analytical mindset
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and build relationships
• Proficiency in MS Office, especially advanced Excel and PowerPoint
• Collaborative, proactive mindset and forward-thinking approach
• Ability to prioritise and manage time efficiently in a fast-paced environment
• Strong stakeholder engagement skills

• communication
• teamwork
• problem-solving
• MS Office Suite
• Excel
• PowerPoint

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