PALS & Complaints Case Officer – Patient Experience

Company: Tameside & Glossop NHS FT
Apply for the PALS & Complaints Case Officer – Patient Experience
Location: Ashton under Lyne
Job Description:

Tameside and Glossop Integrated Care NHS Foundation Trust is advertising a PALS and Complaints Officer to join the busy PALS and Complaints Team. You will handle concerns, enquiries and complaints, ensuring patients, relatives and carers are heard and that service improvements are identified.

The role suits someone with excellent communication, problem-solving and organisational skills, able to work in a fast-paced NHS environment and to support people through national and local policies

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Posted: October 27th, 2026