Overview
In this role you drive area performance for Le Labo by leading POS management teams to hit sales targets and uphold brand standards. You collaborate with internal and retail partners to attract traffic, convert visitors, and ensure exceptional consumer experiences. You coach teams, build talent, and foster accountability to sustain high service levels. This role offers influence across multiple stores, shaping how the brand engages customers and delivers premium service at scale.
Pay / Benefits
- Hybrid Working
- 25 Days Annual Leave
- Birthday Leave
- Bonus Opportunity
- Remote/Abroad work up to two weeks/year
- Summer Fridays
Responsibilities
- Set and achieve area sales and profitability targets aligned with brand objectives
- Lead and develop POS management teams to meet targets and KPIs
- Monitor KPIs and take corrective actions to ensure targets are met
- Collaborate with internal and retail partners to drive traffic, conversion, and brand value
- Manage product presentations, inventory, and visual merchandising
- Ensure adherence to central processes and maintain high standards of store operations
- Champion brand values at all POS locations and enhance consumer experiences
- Promote brand identity through leadership of the POS management team
Key requirements
- Strong leadership and team development track record
- Retail management experience focused on sales, service, and people leadership
- Good business acumen with ability to interpret sales data and adjust strategies
- Excellent communication and stakeholder management skills
- Customer service focus with a drive for business results
- Willingness to travel within the area and work flexible hours including evenings/weekends
- Minimum of 5 years in retail management with multi-site operation experience
- Experience delivering results through strategic planning and execution
- Strong organizational skills with ability to manage multiple priorities
- Background in business, retail management, or related field preferred
- leadership
- communication
- interpersonal skills
- sales analytics
- KPI tracking
- inventory management
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