Second-Line OBT Support Specialist – Travel SaaS

Amex GBT is seeking a dedicated second-line support specialist for its OBT platform in the United Kingdom. You will handle client requests related to configuration, functionality, and complex issues, diagnosing with customers to ensure timely resolution.

Patience, proactive communication, and strong collaboration with product and internal tech teams are essential. Knowledge of OBT tools like Neo and Concur will be highly valued in this role.

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