IT Asset Manager

Overview

In this Partner role, you will own and advance the Asset & Configuration Management function, ensuring accurate control of assets and services and compliance with licensing and governance. You’ll collaborate across Technology & Transformation, Procurement and Legal to optimise costs, manage risk, and drive policy, processes and tools (notably ServiceNow) to support ITIL-aligned operations. You’ll lead a small team and influence senior stakeholders to embed robust asset management across the organisation. This is a broader, impact-focused position at the intersection of technology, legal compliance and business value.

Pay / Benefits

• hybrid working
• flexible working

Responsibilities

• Set and maintain Partnership Asset Management policies, procedures and standards across new and changed services
• Own Configuration & Asset Management standards and CMDB accuracy in collaboration with the SIAM partner
• Ensure Software Asset Management compliance, cost optimisation and support in software contract negotiations and disputes
• Oversee Hardware Asset Management lifecycle and ensure effective asset controls
• Provide tools for asset discovery and monitoring for licensing and management
• Operate and develop the ServiceNow platform (ITSM and CMDB) to meet ITIL process owners and key stakeholders
• Lead and manage a team (up to 4 direct reports) and provide matrix management to service delivery teams
• Engage with senior stakeholders and governance groups to align strategy and influence change
• Own budgets and manage vendor relationships and contracts to maximise business value
• Assess consequences and risks of asset decisions and continuously improve processes, frameworks and tools
• Drive cross-functional collaboration with Procurement, Legal and IT to ensure licensing commitments and cost-optimisation

Key requirements

• Significant experience in IT Asset Management
• Deep experience with software licensing models for Oracle, IBM, Microsoft, Salesforce, Workday
• Strong knowledge of hardware asset lifecycles and CMDB ownership
• Stakeholder and vendor management skills with senior leadership influence
• Proven track record in transforming business processes with measurable impact
• Strong planning, accountability and integrity under pressure
• Excellent communication skills tailored to diverse audiences
• Experience in ITAM with relevant industry qualifications
• Experience with ServiceNow platform management (preferred)

• stakeholder influence
• communication and collaboration
• problem solving
• ITAM
• Software Licensing (Oracle, IBM, Microsoft, Salesforce, Workday)
• CMDB management

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