Company: Serco Limited
Location:
Job Description:
Serco Limited is seeking a Continuous Improvement Consultant to join the Customer Experience and Engagement team within Citizen Services. Based homebased with UK travel, you will lead data-driven improvement initiatives across customer service operations to enhance performance and client outcomes.
You will work with operational leaders and stakeholders to identify opportunities, design solutions, and embed changes that deliver measurable benefits and sustainable transformations across services.
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Posted: November 1st, 2026