Global Customer Director: Lead CX & Key Accounts, Remote

Company: Accu
Apply for the Global Customer Director: Lead CX & Key Accounts, Remote
Location: Honley
Job Description:

Accu is seeking a Global Customer Director to lead and develop our customer-facing teams, overseeing enquiries, customer experience across ecommerce and offline/custom sales for key B2B accounts. You’ll shape proactive account management and drive loyalty and growth globally.

You will blend AI and human agents to deliver top-notch customer experiences, acting as the voice of the customer in executive settings and aligning cross-functional teams to maximize retention and value.

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Posted: November 1st, 2026