Company: British Council
Location:
Job Description:
British Council seeks a visionary Senior Leader to shape global Customer Operations within CSS, driving exceptional customer experiences and sustainable growth across English & Exams. You will lead B2C Sales, Digital Services Delivery and Operations Delivery, influencing investment priorities and the CSS TOM.
As a member of the CSS Senior Leadership Team, you will empower high-performing teams, advance automation, and ensure delivery of KPIs, SLAs and service standards across international
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Posted: October 31st, 2026