CLAIMS ADJUSTER | HEALTHCARE | 30187

A Claims Adjuster is required to further strengthen the claims team and to ensure that they continue to deliver a high-quality claims service to policyholders, brokers, underwriters and capacity providers. Seeking a conscientious and hardworking claims professional with experience in Healthcare claims handling – predominately Medical Malpractice in the UK.

• Location: London
• Category: Claims
• Type: Permanent

Key responsibilities including however, not limited to the following:

• Proactively handle claims in accordance with Claims Handling Guidelines
• Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries
• Work closely with the panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines
• Support to the Specialty Lines Claims Manager, the Claims Director and claims team on an ongoing basis; and working closely with underwriters, attending underwriting meetings as appropriate, providing feedback on claims issues/trends.
• Degree level education (2:1 or higher) preferred
• At least 3-5 years insurer claims handling experience in the London market or equivalent experience within private practice
• Previous experience of working with binding authorities, Managing Agents/syndicates would be desirable

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