Repair Claims Team Lead | Hybrid Working & Coaching

Company: Hastings Direct
Apply for the Repair Claims Team Lead | Hybrid Working & Coaching
Location: Leicester
Job Description:

Hastings Direct, a fast-growing digital insurance provider, is seeking a Claims Team Leader – Repair in Leicester. You will lead a team of ~13 colleagues, coach, develop and drive performance while maintaining a customer-first ethos to deliver outstanding service during stressful claims moments.

The role emphasizes coaching, performance management and a focus on continuous improvement within motor claims repair and total loss processes.

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Posted: October 15th, 2026