Field-Based Housing Officer – Estate & Resident Support

Black Country Housing Group is offering a fixed-term Housing Officer role (Customer Relations Manager/CRM) based across Black Country & Birmingham. The role focuses on delivering high-quality housing management services to around 255 homes, with 35 hours per week.

You’ll handle rent and service charge arrears, estate management, tenancy support, and resident engagement, travelling to estates as needed. A minimum of 2 years in housing, a full UK driving license, and an Enhanced DBS disclosure are

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