GP Practice Contact Centre Lead

Portsdown Group Practice in Portsmouth seeks a proactive head of the Practice Contact Centre to oversee the digital entrance to one of the region’s largest GP practices. You will use data, patient feedback and operational insight to sustain high standards and continuously improve service delivery.

You will supervise a diverse team, align with the Surgery Team Manager and Operations Manager, and ensure resources and training support excellent patient care and timely access across multiple sites.

#J-18808-Ljbffr…