ITIL-Savvy Support Consultant — Incident Resolution

Company: NEC Software Solutions
Apply for the ITIL-Savvy Support Consultant — Incident Resolution
Location: Nottingham
Job Description:

NEC Software Solutions in Nottingham is seeking a robust 2nd line software application support engineer for the CONNECT Police software. You will join a technically strong team, owning incident investigations, reproducing defects in internal test environments, and documenting effective workarounds.

You will work within ITIL-aligned processes, adhere to SLAs, and collaborate with other NEC teams and 3rd parties. Occasional on-call duties may apply as part of the service desk rota.

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Posted: October 21st, 2026