Proactive Retention & Growth Manager

Company: Instant Impact
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Job Description:

Instant Impact seeks a Customer Retention Manager to lead proactive retention efforts, ensuring smooth onboarding, driving adoption of self-service tools, and leveraging CRM data to identify risks and growth opportunities.

You will collaborate across teams to reduce churn, improve customer satisfaction, and deliver proactive, insight-led retention strategies that scale with the business.

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Posted: October 2nd, 2026