Band 9 Deputy Director of Operations

The Deputy Director of Operations sits in the senior leadership team of Birmingham and Solihull Mental Health NHS Foundation Trust, a mental health provider serving Birmingham and Solihull with national specialist services. The post holder leads operational performance and quality across clinical services, delivers the Trust’s strategy and financial plan, and runs its transformation programme. It also makes the Trust’s operational lead for emergency preparedness, and answers to the Executive Director of Operations for divisional performance. Fit rests on a Master’s degree or equivalent senior healthcare leadership experience.

What the job involves

• Lead major transformational programmes across clinical services, including the Trust’s transformation programme
• Lead operational performance and quality improvement across clinical services
• Deliver the Trust Strategy
• Act as operational lead for the Trust’s Emergency Preparedness and Resilience agenda
• Support delivery of the Trust’s financial plan
• Ensure performance targets are met in line with national and local standards
• Provide visible, authentic leadership aligned with the Trust’s values
• Work with the Deputy Executive Director Group and divisional senior leadership teams
• Embed effective governance and regulatory compliance within clinical and operational management across the divisions
• Hold professional accountability for divisional performance and their contribution to the National Oversight Framework rating
• Build credible, sustainable relationships with local, regional and national partners and stakeholders

What’s required

Qualifications

• Master’s degree in a relevant field, including professional registration (e.g. Health Management, Public Health, Nursing, Social Work), or equivalent significant senior healthcare leadership experience
• Evidence of continued professional development and relevant additional training, particularly in leadership, quality improvement, transformation or change management

Experience

• Significant recent senior-level experience with responsibility for operational delivery, including clinical, quality and people management
• Successful delivery of performance targets within strict financial controls
• Experience of delivering an organisational strategy
• Significant experience and evidence of strategic thinking and planning

Skills & knowledge

• Values-driven leadership using service-user-led, data-informed and clinically guided approaches
• Excellent interpersonal and communication skills

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