End User Support Engineer I – VIP & White-Glove IT

Company: Arch Insurance Group Inc.
Apply for the End User Support Engineer I – VIP & White-Glove IT
Location: Manchester
Job Description:

Arch Europe Insurance Services Ltd seeks an experienced End User Support professional to deliver deskside, mobile, telephony, and AV support across the business. The role requires problem solving, clear communication and adherence to established processes, with attendance in the office five days per week.

You will manage incidents, support Windows desktops, Citrix/RingCentral environments, and collaborate with IT teams to restore services while maintaining user satisfaction and service levels.

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Posted: October 29th, 2026