Second-Line Support Engineer (Hybrid) with Healthcare & Pension

Arc IT Recruitment Limited in Brighton is seeking a Second Line Support Engineer to join a growing technology services team. The role offers hybrid flexibility after an initial office onboarding period and a salary in the £28,000–£32,000 range with benefits.

You will handle calls and tickets, troubleshoot across telephony and networks, and ensure timely resolutions while maintaining high service levels. The team provides mentoring and on-site visits when required.

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