Описание:
As a Marketing Manager specialising in email and SMS, you’ll be a key member of our Customer Marketing Team. You will play a central role in planning, building, delivering and optimising email and SMS communications to over 915,000 customers on the Motability Scheme.
Задачи:
- Designing and delivering customer contact strategies across the customer lifecycle using email and SMS channels
- Building, testing, scheduling and deploying email campaigns in Salesforce Marketing Cloud
- Creating and maintaining customer audiences using SQL queries, data extensions and segmentation logic
- Developing automated customer journeys and personalised communications
- Monitoring campaign performance and using insights to continually optimise future email and SMS communications
Требования:
- Demonstratable experience using Salesforce Marketing Cloud (or a comparable enterprise marketing automation platform)
- Experience managing end to end email campaign delivery
- Confident writing SQL queries
- Experience working with large customer data sets
- Ability to analyse campaign performance data
- Strong stakeholder management skills
- Excellent organisation skills
- Experience translating complex information into clear, customer friendly communications
- Confident managing multiple projects
Условия:
12 months fixed term maternity leave contract. We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. It allows us to have the flexibility to work remote up to 2-days per week whilst also using the great office spaces we have available. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
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