Onsite Critical Infra App Support Engineer (L2/L3)

The Opportunity: Support a National Critical Infrastructure system on a government project, working with the client, third-party suppliers and IBM delivery teams.

As an Application Duty Technician, you will provide Level 2/3 application support within a live-service environment, helping maintain a 99.99% service-level agreement. This is a varied, hands-on role where you will investigate user incidents, diagnose underlying issues and work through to service restoration or implementation of a fix.

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