Remote Retentions Specialist – Customer Growth

Brook Street is seeking a Retentions Advisor for a fully remote role in the UK. You will handle a high volume of customer calls, work toward retention targets, and ensure FCA standards are met while delivering an excellent customer experience. The role offers 37.5 hours per week with a rotating rota and full training.

The package includes a £25,506 base salary plus £8,400 OTE, with remote work and clear career development opportunities. Applicants should be target-driven and resilient.

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