Regional Customer Experience Leader (Multi‑Site)

Flow Sports Personnel Ltd. is seeking a Regional Customer Relations Manager to elevate customer service across the East Region. You will lead strategic and operational initiatives, raising enquiry standards and driving growth while delivering a customer-first culture.

The role requires multi-site leadership, extensive regional travel, and flexibility to work evenings, weekends, and public holidays, with a focus on upselling and data-driven decision making to improve KPIs.

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