Train Presentation Service Delivery Coordinator In Derby

Overview

Train Presentation Service Delivery Coordinator

Location: Locomotive House, Derby (with occasional depot visits)

Salary: £18.06 per hour • Hours: 37 per week • Monday–Friday • Flexible working hours

Contract: Initial 6‑month contract with potential to become permanent

Responsibilities

• Support the smooth running of the Train Presentation (TP) team, working closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager
• Provide administrative and operational support to the wider Train Presentation team
• Support Service Quality Regime (SQR) standards, monitor performance data, and maintain reports
• Support training and competency records; help ensure processes and resources are effectively managed
• Liaise with internal stakeholders and external suppliers; coordinate administrative processes
• Contribute to improvements within the Train Presentation operation and communicate across teams

Qualifications

• Strong verbal and written communication skills
• Excellent attention to detail
• Ability to build positive relationships with a range of stakeholders
• Proficient with Microsoft Excel, Word, and PowerPoint
• Experience in developing reports, improving administrative processes, or supporting operational teams is highly desirable
• Previous experience in administration, service delivery, operations support, coordination, or a similar environment is advantageous

Employer Information

You will be joining a leading UK rail organisation via Ganymede Solutions, a recruitment partner specialising in rail, infrastructure, engineering, and transportation sectors. Support and development opportunities are provided throughout the assignment.

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