Night Concierge: Calm Support & Security for Residents

Turning Point in Staffordshire is seeking a Night Concierge to support guests in a homelessness and support housing service. You will help ensure the safety of residents, listen to their concerns, diffuse tense situations, and help keep the site clean.

The role requires resilience, excellent communication, and a proactive, person-centred approach. You’ll engage with residents nightly, maintain records, report incidents, and contribute to handover meetings as part of a wider team across our

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