Automotive Contact Centre Team Leader – Flexible Roles

Company: American Bankers Insurance Company of Florida
Apply for the Automotive Contact Centre Team Leader – Flexible Roles
Location: Mitcheldean
Job Description:

Assurant in Mitcheldean, UK is seeking a Team Manager for the Automotive Contact Centre. This onsite, permanent role leads a high-performing customer-service team and focuses on coaching, development and delivering outstanding customer outcomes.

You will monitor performance data, handle escalations with empathy, and work with HR and Training to promote fair, inclusive people practices. A collaborative leadership style is essential.

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Posted: July 24th, 2026