Guest & Colleague Experience Lead (Multi-site)

Portico is seeking an experienced Guest & Colleague Experience Manager to lead our workplace and guest services teams across a client in the financial services industry. Reporting to the National Account Manager, you will drive service excellence and foster a high-performing culture across multiple locations.

The role requires managing a team of 20+ colleagues and a UK-wide travel pattern. This is a hands-on leadership role with a focus on developing teams, improving processes, and delivering

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