Trainee Generalist Advice Caseworker: Fast-Track to Advising

Citizens Advice Bureau Southwark is seeking a Trainee Generalist Advice Caseworker to join our busy team in Southwark. The role is the fast-track training pathway for a Helpline Adviser, Support Adviser or Customer Service Adviser, with a five-month trainee period and progression to a permanent Generalist Adviser role.

The position offers a starting salary of £33,831 per year, with progression to £36,867–£39,100 after successful training, and requires full‑time work across diverse communities in

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