Senior Agentic AI Reliability Engineer

Ema Unlimited is building the world s leading Agentic AI platform to transform enterprise productivity. We seek a Senior Technical Support Specialist to own health, reliability and trust of deployed AI systems in production, partnering with Engineering, Product and Implementation.

You will diagnose multi-agent AI failures, drive RCA, and influence product roadmap with production insights while maintaining clear customer communication and on-call robustness.

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