Resident Engagement Lead — Shape Voice & Impact (Remote)

Company: Housing 21
Apply for the Resident Engagement Lead — Shape Voice & Impact (Remote)
Location: Birmingham
Job Description:

Housing 21 is seeking a Resident Engagement Lead on a 12-month fixed term contract. The role is home-based with regular travel across Housing 21 locations, including Birmingham head office.

The successful candidate will develop and drive resident engagement strategy and ensure resident voices influence service design and delivery. Leading engagement activities, you will work with stakeholders up to Board level to implement innovative plans that improve resident outcomes.

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Posted: October 25th, 2026