Senior Client Engagement & Success Manager

Company: Jobtailor
Apply for the Senior Client Engagement & Success Manager
Location: Gateshead
Job Description:

Jobtailor is seeking a Senior Customer Success/Account Management professional to oversee strategic client relationships and drive exceptional engagement across our SaaS portfolio. You will act as a senior relationship owner for key customers, ensuring clear communication and successful delivery coordination.

In this role, you will drive customer satisfaction, retention and long-term engagement, support renewal discussions, and identify expansion opportunities.

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Posted: October 22nd, 2026