Part-Time NHS Customer Services Operator – 24/7 Support Desk

Mid and South Essex NHS Foundation Trust is seeking a Customer Services Operator for the Southend Site. The role is part-time, comprising two 22.5-hour posts, in a fast-paced switchboard team that manages a wide range of queries and urgent calls.

You will work under the Head of Customer Services and a supervisor within a 4-week, 365/24/7 rota, including weekends and public holidays. Strong literacy, numeracy and IT skills are essential, with a courteous, calm approach at all times.

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