Aftersales & Customer Resolution Specialist

Company: Work Wales
Apply for the Aftersales & Customer Resolution Specialist
Location: Maesteg
Job Description:

Work Wales in Maesteg is seeking an Aftersales / Customer Resolution Coordinator to join our Commercial team. You will manage customer complaints, returns, credits and aftersales issues, ensuring timely and effective resolutions, with collaboration across departments.

The role requires an organised, analytical approach, strong problem solving and excellent communication. Experience in customer service or aftersales support, plus proficiency in Excel and CRM systems, is desirable to drive

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Posted: October 17th, 2026