Patient Experience Advisor

Company: Optical Express
Apply for the Patient Experience Advisor
Location: Swansea
Job Description:

Optical Express is seeking a Patient Advisor to deliver exceptional patient care at our Swansea clinics. You will be the first point of contact, building strong relationships with patients and guiding them through pre- and post-treatment journeys.

In this role you will scan patients’ eyes with cutting-edge equipment, assist with consultations, and help patients understand financing options. A passion for service and KPI-driven mindset will help you thrive in a busy, supportive environment.

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Posted: October 16th, 2026