Global IT Service Delivery & Vendor Manager

Company: Ashdown Group
Apply for the Global IT Service Delivery & Vendor Manager
Location: Camden Town
Job Description:

Ashdown Group, in partnership with a leading international organisation, seeks an experienced IT Service Delivery Manager. Based in Central London with a hybrid pattern (3 days in the office), you will own global IT support services and drive service excellence across the UK, US and international locations.

You will manage an outsourced global helpdesk, develop SLAs and KPIs, lead supplier governance, handle major incidents, and build a roadmap for continual service improvement, reporting to

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Posted: October 22nd, 2026