Lead Customer Analytics & Insights (12-Month FTC)

Harnham is seeking a Customer Analytics Manager for a 12-month fixed-term contract to lead the customer analytics agenda across retention, loyalty, profitability, and lifetime value. The role partners with senior stakeholders to shape commercial decisions and foster a data-driven culture.

You will own segmentation and profiling strategies, apply advanced techniques, and translate findings into actionable recommendations while mentoring junior staff and collaborating across functions.

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