Are you an organised and proactive professional with a passion for delivering an exceptional higher education experience?
What you’ll do:
- Lead the day‑to‑day operation of the Higher Education registry, overseeing the student journey from admissions through to graduation.
- Ensure compliance with Office for Students (OfS), QAA, HESA and GDPR requirements, maintaining robust policies, procedures and student records.
- Coordinate academic administration, including assessment, progression and award boards.
- Manage complaints, appeals and academic misconduct processes in line with university regulations.
- Act as the key liaison with university partners, ensuring partnership agreements and academic regulations are effectively implemented.
- Lead timetabling, scheduling and operational planning for Higher Education programmes.
- Produce performance reports and analyse admissions, retention, achievement and progression data to support strategic decision‑making.
- Coordinate meetings, events, graduation arrangements and wider faculty activities.
- Support financial administration by monitoring budgets, processing purchase orders and assisting with forecasting and budget planning.
- Manage the planning and risk assessments for educational visits and residential activities.
What we’re looking for:
- GCSEs (or equivalent) in English and Maths.
- A degree or equivalent professional experience.
- Experience in administration, operations or business management, ideally within Higher Education.
- Experience working within regulatory or compliance frameworks.
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
- Excellent communication and relationship‑building skills, with the ability to work effectively with colleagues and university partners.
- Knowledge of GDPR and data protection requirements.
- An understanding of safeguarding responsibilities.
- Experience of Higher Education regulations, university partnerships, OfS, QAA, HESA or student funding would be advantageous.
- A proactive, professional and customer‑focused approach with a commitment to delivering an outstanding student experience.
Safeguarding Statement
New College Swindon is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
We are an equal opportunities employer and welcome applications from all sectors of the community.
To apply, you must have the right to work in the UK. Please note, we are unable to offer visa sponsorship for this role.
References will be sought on shortlisted candidates before interview and by agreement.
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