Strategic Customer Growth Manager

Hook is seeking an experienced Customer Success Manager/Account Manager to partner with our growing customer base. You’ll own the customer lifecycle end-to-end—from strategy sessions to adoption, value realization, and renewals—with a focus on measurable outcomes.

You will build credibility with CS teams and executives, handle renewals and expansions, and work closely with Product, Engineering and Sales to drive value from Hook’s platform. Flexible hybrid work in London offered.

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