Repairs Operations Lead – Customer-Focused, Hybrid

Lewisham Council seeks a Repairs Operations Manager to lead the Direct Labour Organisation, delivering a high‑quality, customer‑focused repairs service across residents’ homes. You will set professional standards and drive performance to ensure reliable and respectful service at every interaction.

The role requires hands‑on leadership, resilience under pressure and a strong commitment to safeguarding residents, equality and continuous improvement in service delivery, with a hybrid working

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