Senior Manager, Customer Communications Design & Delivery

Company: Nationwide
Apply for the Senior Manager, Customer Communications Design & Delivery
Location: London
Job Description:

Nationwide is seeking a strategic Communications Design Leader to shape the end-to-end design and delivery of customer communications. You will steer governance, coach a high-performing team, and align initiatives with business priorities, using insight and testing to improve customer outcomes.

You will work with senior stakeholders across the organisation, manage risks and delivery, and champion new technologies and personalisation to drive operational excellence and measurable value for

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Posted: October 22nd, 2026