Apple Systems Engineer – Jamf Pro & MacOS Expert

Academia in Hemel Hempstead is seeking an Apple Systems Engineer to join the Helpdesk team, focusing on high-quality support for Mac and iOS environments managed with Jamf Pro. The role covers remote desktop support (Tier 2+), issue resolution, patch management automation, basic network diagnostics and maintaining Jamf/MDM systems, with documentation and ISO procedures.

Excellent communication and the ability to explain technical concepts to non-technical users are essential; Jamf certifications

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