Supported Housing Operations Manager

Day-to-Day Responsibilities:

• Lead and develop multi-site teams to deliver high-quality supported housing services.
• Drive performance against KPIs, regulatory standards, and contractual requirements.
• Embed a strong safeguarding culture, overseeing incidents, complaints, and risk management.
• Manage relationships with commissioners, partners, and stakeholders.
• Support service development, innovation, and continuous improvement initiatives.
• Manage service budgets and ensure efficient, effective resource deployment.

Contract details:

• Salary: £32.08ph PAYE or £42.60ph umbrella
• Location: Farringdon, London
• Job Type: Contract – 4 months

Required Skills & Qualifications:

• Proven experience managing supported housing or support services for adults with various support needs such as homelessness, mental health issues, refugees, etc.
• Strong knowledge of safeguarding, housing law, welfare benefits, and best practices in supported housing.
• Experience leading geographically dispersed teams and driving performance in a multi-site environment.
• Ability to build effective relationships with both internal and external stakeholders.
• Experience in managing budgets and delivering cost-effective services.
• Strong communication skills with the ability to influence and engage diverse audiences.
• A values-driven approach, promoting equality, diversity, and inclusion.

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