Staff Conversation Designer — AI-Powered UX Leader

Deliveroo is hiring a Staff Conversation Designer in London to set the design direction for AI-powered support across Deliveroo, DoorDash and Wolt. You will shape conversations powered by LLMs, define system prompts, and ensure the experience is clear, trustworthy and aligned with brand voice.

You will lead strategy across support journeys, prototype new conversational patterns, and build evaluation datasets.

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