Reporting to the Divisional Technical Director, you’ll provide both strategic and operational technical leadership across your division, ensuring consistently high standards of:
- Food Safety
- Product Quality
- Legality
- Authenticity
- Customer Compliance
You’ll work closely with Heads of Technical, site leadership teams, central technical functions, and major retail customers to ensure robust technical systems, effective risk management, continuous improvement, and a proactive quality culture.
You’ll also act as a key customer-facing representative and be a senior escalation point for technical and quality matters. Deputise for the Divisional Technical Director when required.
- Lead and support customer technical initiatives, projects, and communications.
- Ensure compliance with customer codes of practice across all divisional sites.
- Prepare and present technical performance reviews, KPIs, and customer reports.
- Drive data-led decision-making and proactive issue management.
- Lead root cause analysis and corrective/preventative action programmes.
- Embed a strong food safety and quality culture across multiple sites.
- Provide leadership during significant customer, quality, or food safety incidents.
- Drive consistency and best practice across the division.
- Lead and develop the Heads of Technical community.
- Support shelf-life optimisation and continuous improvement initiatives.
- Drive technical performance through site reviews and systems maturity assessments.
- Build strong relationships with retailers and key customer stakeholders.
- Ensure divisional understanding and delivery of customer expectations.
- Coach and develop technical talent while strengthening succession plans.
You’ll have:
- Significant senior technical management experience within food manufacturing.
- Strong experience within chilled and short shelf-life food production.
- Extensive knowledge of major UK retailer technical standards and codes of practice.
- Detailed understanding of BRCGS Global Food Safety Standards.
- Strong knowledge of microbiology, food safety, and risk management.
- Experience managing technical teams across multiple sites.
- A proven track record of customer engagement and leadership.
- Food Science, Food Technology, or related degree.
- Level 4 Food Safety qualification.
- Level 4 HACCP qualification.
At The Compleat Food Group, we’re on a mission to create food that people love. As one of the UK’s leading chilled food manufacturers, we supply many of the nation’s biggest retailers and continue to invest in our people, products, and capabilities.
At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:
Financial & Lifestyle Benefits
- Competitive Car Allowance
- Company Bonus Scheme recognising performance and contribution
- Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
- 33 days’ annual leave (including bank holidays) with the option to purchase extra
- Holiday Discounts Available via our online retail discount platform
- Access to enhanced retail discounts online and in-store
- Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
- EV charging points – available at selected sites
Health & Wellbeing
- 24/7 access to GroceryAid for free financial, emotional, and practical support
- Physical Wellbeing Hub – free on-demand exercise programmes, online classes and multiple gym discounts
- Free diet & nutrition advice with access to thousands of meal plans and healthy recipes
- Online wellbeing support – from mindfulness to lifestyle resources
- Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid
Career Growth & Development
- Access to a personalised online learning platform (LMS)
- Formal and informal training opportunities tailored to your role
- Performance Development Plans and regular Career Conversations
- Industry leading company Mentoring Scheme to add depth and really support your career journey
- Recognition through Club Compleat rewards portal
Community & Culture
- 2 paid volunteering days per year to give back to causes that matter to you
- Charity initiatives and fundraising events
- Team socials to connect and celebrate together
- Employee networks & support groups – including Women @ Compleat
- New baby gift for new parents
What You Should Know About How We Recruit
At The Compleat Food Group, we believe great teams are built on difference. We create an inclusive, respectful environment where everyone feels safe, supported, and are able to be themselves at work. We’re proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect. If you need a reasonable adjustment at any stage of our recruitment process, just let us know, we’ll support you – confidentially and with care. We hire the best people for our roles, not the same people. Whoever you are, wherever you’re from, we focus on what you do and the impact you could make in our business. Our recruitment process is fair, accessible, and designed to give everyone an equal chance. You’ll also find benefits that support people at every life stage, plus active internal networks – including Women @ Compleat, LGBTQIA+, and Neurodiversity
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